What’s new in Jira Service Management from Team '25

Missed out on Team '25? Attended, but looking for a quick recap of all things Atlassian ITSM, or a chance to ask your questions? Join this 45-minute webinar to discover how Atlassian is revolutionizing service management with cutting-edge solutions designed for the digital-centric world. Learn how Jira Service Management empowers teams to deliver exceptional service experiences, whether through AI-powered support, HR Service Management, or DevOps connectivity.

Don't miss this opportunity to stay ahead in the rapidly evolving world of service management! Get the run-down from Atlassian product experts on the latest investments AND what’s coming soon in Jira Service Management, so you can empower your teams and connect Development, IT, and the business. In this session you can expect to hear about:

  • Enhanced AI-powered employee support features like Virtual Service Agents, AI knowledge article creation, and new capabilities specifically for HR teams, from templates to help centers, that enable streamlined HR processes.
  • Reimagined ITOps functionality, from using Jira Service Management with Compass, to using AI throughout the lifecycle of an incident to get to resolution faster.
  • Continued improvements for service management at scale, including further enhancements to Assets.

  • How Atlassian Solution Partners can help you with Jira Service Management implementation, migration, optimization, and custom solutions. 

Register today to secure your spot and get the chance to ask Atlassian product leaders your questions!

Oradores

Ken Connally

Head of Technical Product Marketing, Atlassian

Ken Connally, director de marketing técnico de productos para soluciones de TI, será el ponente principal de nuestro seminario web sobre la hoja de ruta de Jira Service Management. Ken es el experto residente en todo lo relacionado con ITSM del equipo de marketing de productos de TI de Atlassian. Nacido en el área de la bahía de San Francisco, disfruta de la comida, el vino, el disc golf y utiliza cualquier excusa para ir a descubrir lugares nuevos alrededor del mundo.

Silvia Davis

Sr. Technical Product Marketing Manager, Assets & Data, Atlassian

Silvia Davis es una carismática experta en marketing de producto con una sólida formación en procesos y herramientas de DevOps e ITSM. Su enfoque es consultivo, hace hincapié en la implementación práctica y en la simplificación de tecnologías complejas hasta convertirlas en soluciones prácticas, lo que ayuda a los clientes a superar desafíos.

En Atlassian, se centra actualmente en los Activos y el Gestor de datos de Jira Service Management, y utiliza su experiencia para contribuir de manera significativa en estas áreas. A Silvia le encanta ir a la playa y hacer senderismo, y disfruta compartiendo sus vivencias y riéndose con familiares y amigos.