Deep dive: AI for service demo + customer case study
Get inspired by a team like yours! Hear directly from an Atlassian customer on how they use AI to deliver exceptional service at scale. Plus, see AI in action with an in-depth product demo of Atlassian’s service management solution. Don’t miss the chance to get your questions answered in a live Q&A with Atlassian product experts!
In the final episode of our AI series, you’ll get to see AI in action with a demo of the latest capabilities across Jira Service Management, the new Customer Service Management app, Assets, and Rovo agents. You’ll also hear directly from a customer on their journey with AI, including:
- Challenges they faced implementing AI and how they overcame them
- The top AI features they use to create real business value and accelerate innovation
- Detailed steps they took to get the most out of AI and Atlassian’s tools
You’ll leave this session inspired, whether you’re just getting started with AI, or are ready to take it to the next level.
발표자
Sushant Koshy
Senior Product Manager, ITSM, Atlassian
Sushant는 서비스 팀의 운영 방식을 혁신하는 AI 기반 솔루션 개발을 전문으로 하는 선임 제품 관리자입니다. 특히 서비스 에이전트 경험을 의미 있게 개선하는 동시에 탁월한 직원 경험을 창출할 수 있는 AI의 새로운 기회를 발굴하는 데 열정을 가지고 있습니다. 기술 및 서비스 관리 외에도, 러닝을 하거나 좋은 책을 읽거나 최신 크리켓 경기를 시청하는 등의 취미를 즐깁니다.
