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Document steps to resolve an issue

How it works

  • Rovo Chat gives you instant insights as you work, providing real-time, company-specific information in response to your questions and prompts.
  • Highlight the following prompt text, copy it, and then paste it into Rovo Chat. Edit the specifics to meet your needs.

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IT ops
Engineering

Atlassian Cloud apps

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Prompts

 

Create a Confluence page with actionable troubleshooting steps using details from the conversation in this [ticket link]. Provide a brief overview of the issue, summarize key points and context needed to understand the troubleshooting steps, and create clear and distinct steps to address this issue and similar requests.

 

Draft a response to this [ticket link] with a brief acknowledgment to the customer. The response should include clearly outlined troubleshooting steps and links to the relevant documentation.

 

Create a clear knowledge base article for both technical and non-technical users with a structured troubleshooting guide using details from [ticket link]. Include common causes, resolution steps, and preventative measures. Provide a brief summary of the issue, highlighting key details for context, and add links to relevant documentation and past resolutions.

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