The Atlassian approach to AI-powered service

In episode 2 of our AI series, learn how Atlassian tackles common challenges surfaced in our annual State of AI in Service Management report. Discover how Atlassian can help support teams provide excellent employee and customer experiences, and can empower operations teams to accelerate innovation.

The arrival of AI has rocketed the pace of innovation to a new level, demanding that businesses build products and services faster than ever before, while maintaining quality and performance. Atlassian’s State of AI in Service Management report for 2025 unveils the challenges, successes, and future goals of teams embarking on their AI journey. Join Atlassian Senior Technical Product Marketing Manager, Kate Clavet, to discover:

  • Results from the latest State of AI in Service Management report
  • An overview of Atlassian’s latest AI capabilities for Dev, Ops, and business teams like Customer Service or HR - including new agents, more ways to automate workflows, and dynamic, proactive AI responses
  • Top tips to beyond just experimenting with AI to unlocking rapid innovation

Register to join us live or to get the on-demand recording and level-up your use of AI for service management!

Palestrante

Kate Clavet

Sr. Technical Product Marketing Manager, Atlassian

Como experiente comerciante de produtos técnicos, Kate adora ajudar as pessoas a se acalmarem no trabalho durante momentos estressantes. Ela se juntou à Atlassian em 2018 durante a aquisição do Opsgenie e tem experiência nos setores de hardware e software. Quando não está trabalhando, ela gosta de estar ao ar livre, ler e levantar coisas pesadas.