3 reasons to ditch your traditional ITSM software
Traditional ITSM solutions are overly complex, expensive, and outdated. Join this webinar to learn why companies are ditching bad service management vendors and switching to Jira Service Management for high-velocity ITSM.
In today’s AI-driven world, traditional service management vendors are struggling to keep pace. Their complex, expensive, outdated solutions create siloes and bottlenecks that slow customers down. Some traditional vendors have even called it quits, announcing end-of-life and leaving customers in the lurch.
Jira Service Management helps put an end to these bad service management practices, unlocking high-velocity service management with a modern, AI-powered ITSM solution.
Join this webinar to hear why companies are ditching their traditional vendor and switching to Jira Service Management to:
- Reduce costs and complexity and increase ROI
- Future-proof their ITSM with automation, AI, and flexible workflows
- Unite Dev, IT Ops, and business teams on one platform
We’ll showcase the product proof points that make Jira Service Management stand out in the ITSM landscape, and share real-world success stories of customers who made the switch.
If you’re not able to attend, feel free to register and we’ll send you a recording right after the session.
*When registering please use a company email address. Personal email addresses are not accepted
Intervenants
Brian Taylor
Senior Manager, Information Systems, WEX Inc.
Led the selection and implementation of Jira Service Management at WEX, Inc.
Tony Mottes
Systems Engineer, StrataCom
As a Senior Systems Engineer for StrataCom, Tony Mottes is a highly skilled consultant with decades of real-world ITSM experience. Tony's extensive technical competency and best practice knowledge arise from working with numerous Fortune 1000 clients across a wide range of industries and business scales for nearly 20 years at StrataCom. His diverse expertise, paired with a strong focus on understanding business needs, benefits even simple, out-of-the-box implementations. However, his passions lie with highly customized and integrated implementations, focusing on dynamic, automated, and scalable solutions to meet complex business requirements, resulting in highly effective ITSM solutions.
Paul Buffington
Lead Principal Solution Consultant, Atlassian
Paul Buffington est un leader transformationnel dans le domaine de la gestion des services, reconnu pour avoir favorisé l'excellence technologique et opérationnelle au sein d'entreprises internationales. Fort de plus de 15 ans d'expérience dans le domaine du conseil aux entreprises, dont les dix dernières années chez Atlassian, Paul collabore avec des organisations afin de les aider à adopter des systèmes de travail modernes qui transforment le mode de fonctionnement des équipes de service. Il se spécialise dans la combinaison de méthodologies Agile, de frameworks DevOps et de pratiques ITIL4 pour améliorer l'efficacité opérationnelle, renforcer l'agilité des équipes et accélérer la livraison de services.
