Deep dive: AI for service demo + customer case study
Get inspired by a team like yours! Hear directly from an Atlassian customer on how they use AI to deliver exceptional service at scale. Plus, see AI in action with an in-depth product demo of Atlassian’s service management solution. Don’t miss the chance to get your questions answered in a live Q&A with Atlassian product experts!
In the final episode of our AI series, you’ll get to see AI in action with a demo of the latest capabilities across Jira Service Management, the new Customer Service Management app, Assets, and Rovo agents. You’ll also hear directly from a customer on their journey with AI, including:
- Challenges they faced implementing AI and how they overcame them
- The top AI features they use to create real business value and accelerate innovation
- Detailed steps they took to get the most out of AI and Atlassian’s tools
You’ll leave this session inspired, whether you’re just getting started with AI, or are ready to take it to the next level.
Intervenant
Sushant Koshy
Senior Product Manager, ITSM, Atlassian
Sushant est Senior Product Manager spécialisé dans le développement de solutions optimisées par l'IA qui transforment le fonctionnement des équipes de service. Il est particulièrement enthousiaste à l'idée d'identifier de nouvelles opportunités permettant à l'IA d'améliorer de manière significative l'expérience des agents de service tout en créant des expériences exceptionnelles pour les employés. Au-delà de la technologie et de la gestion des services, vous le trouverez en train de courir, de lire un bon livre ou de regarder un match de cricket.
