[Workshop] Let's build a Rovo Agent: JSM Triage
Want to build your own Rovo Agent, but aren’t sure where to start? We've got you!
Join this interactive workshop where we dive into a powerful Rovo use case: improving resolution time with automated triage.
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Here's what you'll get:
- Your own Rovo Agent: Follow along and build a new Rovo agent by the end of the workshop.
- Actionable insights: Come away with practical skills and practices that you can immediately apply to your work.
- Best practices to improve resolution time: Learn how to harness the capabilities of Rovo and Automation for Jira to automatically route work to the appropriate teams, improving overall resolution time.
- Expert guidance: Get your questions answered in real time by Atlassian AI experts while you learn to build a new agent.
This workshop is for you if:
- You have access to Rovo.
- You’re a project admin for a Jira/JSM project.
- You want to understand the agent-building process.
Whether you're managing work in Jira or part of a high-volume ITSM team, this workshop is tailored to help you optimize your processes. Don't miss this chance to enhance your team's efficiency with the power of Rovo!
Intervenant
Alex Gallien
Senior Technical Adoption Architect
Alex Gallien est architecte en adoption technique senior, au sein de l'équipe Technical Adoption d'Atlassian, spécialisée dans la mise en œuvre de l'IA. Il possède plus de dix ans d'expérience dans l'univers Atlassian, où il a occupé divers postes, notamment celui d'administrateur Jira, avant d'aider les plus grands clients d'Atlassian à atteindre leurs objectifs grâce aux services de conseil. Il se consacre actuellement à tout ce qui touche à l'IA et notamment automatiser les tâches fastidieuses pour permettre à des équipes comme la vôtre de se concentrer sur le travail qui compte vraiment.
