[Workshop] Let's build a Rovo Agent: JSM Triage
Want to build your own Rovo Agent, but aren’t sure where to start? We've got you!
Join this interactive workshop where we dive into a powerful Rovo use case: improving resolution time with automated triage.
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Here's what you'll get:
- Your own Rovo Agent: Follow along and build a new Rovo agent by the end of the workshop.
- Actionable insights: Come away with practical skills and practices that you can immediately apply to your work.
- Best practices to improve resolution time: Learn how to harness the capabilities of Rovo and Automation for Jira to automatically route work to the appropriate teams, improving overall resolution time.
- Expert guidance: Get your questions answered in real time by Atlassian AI experts while you learn to build a new agent.
This workshop is for you if:
- You have access to Rovo.
- You’re a project admin for a Jira/JSM project.
- You want to understand the agent-building process.
Whether you're managing work in Jira or part of a high-volume ITSM team, this workshop is tailored to help you optimize your processes. Don't miss this chance to enhance your team's efficiency with the power of Rovo!
Spreker
Alex Gallien
Senior Technical Adoption Architect
Alex Gallien is Senior Technical Adoption Architect bij Atlassian, onderdeel van het Technical Adoption Success-team dat zich richt op de implementatie van AI. Hij heeft meer dan tien jaar ervaring in de Atlassian-wereld, van zijn werk als Jira-beheerder tot de ondersteuning van de grootste zakelijke klanten van Atlassian bij het behalen van succes met behulp van Adviesservices. Momenteel richt hij zich op alles wat met AI te maken heeft: het automatiseren van het vervelende werk zodat teams zoals de jouwe zich kunnen concentreren op het werk dat het belangrijkst is.
