Notifications
Ditch the flood of support tickets during an outage
Proactively notify users
Downtime doesn't have to be a customer service disaster. By proactively notifying users of downtime, you can turn a bad situation into a memorable customer experience. Your end users will be able to subscribe to incident notifications via email, SMS, Slack, Microsoft Teams, and webhook.
Get the right notification to the right user
Every application has many parts that customers use - from the database, to the API, to the dashboard and everything in between. Often an incident that affects one user may not affect another. That's why we let your users opt-in to the parts of your service they care about with Component Subscriptions.
Notification redundancy
Often overlooked when building a status page in-house, we've taken the time to integrate with multiple email and SMS providers including Mailgun, Sendgrid, Twilio, and Plivo to ensure high deliverability for your notifications. If one of our service providers ever has an issue, we can easily use a separate provider.
