Deep dive: AI for service demo + customer case study

Get inspired by a team like yours! Hear directly from an Atlassian customer on how they use AI to deliver exceptional service at scale. Plus, see AI in action with an in-depth product demo of Atlassian’s service management solution. Don’t miss the chance to get your questions answered in a live Q&A with Atlassian product experts!

In the final episode of our AI series, you’ll get to see AI in action with a demo of the latest capabilities across Jira Service Management, the new Customer Service Management app, Assets, and Rovo agents. You’ll also hear directly from a customer on their journey with AI, including:

  • Challenges they faced implementing AI and how they overcame them
  • The top AI features they use to create real business value and accelerate innovation
  • Detailed steps they took to get the most out of AI and Atlassian’s tools

You’ll leave this session inspired, whether you’re just getting started with AI, or are ready to take it to the next level.

スピーカー

Sushant Koshy

Senior Product Manager, ITSM, Atlassian

Sushant は、サービス チームの業務方法を一変させる AI を活用したソリューションの開発を専門とするシニア製品マネージャーです。特に、AI がサービス エージェントの体験を有意義に改善し、同時に優れた従業員体験を生み出すことができる新たな機会を見出すことに意欲を燃やしています。テクノロジーやサービス管理の分野以外では、トレイル ランニングを楽しんだり、良書に没頭したり、最新のクリケットの試合を観戦したりしています。