Deliver exceptional employee support with AI

Improve user satisfaction and productivity by empowering any team to adopt a service-oriented approach. In this webinar, we’ll walk through key capabilities for service teams powered by AI, from AI agents, to knowledge bases, and customizable help centers. Plus, see how HR teams specifically can benefit from a service approach and manage onboarding, offboarding, and everything in between with Jira Service management.

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AI is changing how all teams operate. With the right tools and practices in place, any team delivering a service can now resolve requests faster than ever, and save thousands of hours, all while providing exceptional experiences to end users. In this webinar, we’ll share:

  • How Atlassian centralizes employee experience, ensuring anyone can get help quickly, at any time, with always-on support
  • How to get the most out of the latest AI-powered features for employee support, like using AI agents across multiple channels, customizing help centers, and setting up intuitive self-service tools like a knowledge base
  • A specific example of how HR teams can create a more connected, efficient workplace and free up time for HR to prioritize complex cases

See for yourself how Atlassian’s user-friendly interface makes it easy for any team to get started, deliver impactful service fast, and update and maintain their own service desks without relying on IT. Register now!

スピーカー

Sam Knight

Principal Product Manager, Atlassian

Sam は、オーストラリア、シドニーを拠点とするアトラシアンのプリンシパル プロダクト マネージャーです。HR ツールの設計と構築に強い情熱を持っていた彼は、2024 年初頭に Jira Service Management 製品チームに加わることができ、大変喜びました。HR 変革コンサルティングでキャリアをスタートした Sam は、HR および People Team の運営について深く理解しています。彼は従業員エクスペリエンスを向上させ、顧客がアトラシアン製品の価値を最大限に引き出せるよう支援することに深く尽力しています。