Deliver exceptional employee support with AI

Improve user satisfaction and productivity by empowering any team to adopt a service-oriented approach. In this webinar, we’ll walk through key capabilities for service teams powered by AI, from AI agents, to knowledge bases, and customizable help centers. Plus, see how HR teams specifically can benefit from a service approach and manage onboarding, offboarding, and everything in between with Jira Service management.

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AI is changing how all teams operate. With the right tools and practices in place, any team delivering a service can now resolve requests faster than ever, and save thousands of hours, all while providing exceptional experiences to end users. In this webinar, we’ll share:

  • How Atlassian centralizes employee experience, ensuring anyone can get help quickly, at any time, with always-on support
  • How to get the most out of the latest AI-powered features for employee support, like using AI agents across multiple channels, customizing help centers, and setting up intuitive self-service tools like a knowledge base
  • A specific example of how HR teams can create a more connected, efficient workplace and free up time for HR to prioritize complex cases

See for yourself how Atlassian’s user-friendly interface makes it easy for any team to get started, deliver impactful service fast, and update and maintain their own service desks without relying on IT. Register now!

발표자

Sam Knight

Principal Product Manager, Atlassian

Sam은 호주 시드니에서 근무하는 Atlassian의 수석 제품 매니저입니다. HR 도구 설계 및 구축에 대한 강한 열정을 가지고 있는 그는 2024년 초 Jira Service Management 제품 팀에 합류하게 되었습니다. HR 혁신 컨설팅으로 경력을 시작한 Sam은 HR 및 인사 팀 운영에 대한 깊은 이해를 가지고 있습니다. 그는 직원 경험을 향상하고 고객이 Atlassian 제품의 가치를 최대화할 수 있도록 돕기 위해 최선을 다하고 있습니다.