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Beyond the wiki: A modern guide to knowledge management
Executive summary
Every enterprise leader knows that time is money. And yet, only a few organizations can answer this simple question: how much time do employees waste searching for the information they need to work?
The answer may be more than you think. According to Atlassian research, 40% of the average employee’s time is spent searching for information. This wasted time leads to frustrated employees, rising turnover, and drained resources across departments.
Give employees their time back and boost efficiency by modernizing your approach to knowledge management. This guide explores how wiki-based approaches to knowledge management are hurting your org and what you can do about it.
Key takeaways
How traditional knowledge management falls short
Why discoverability, content types, and knowledge sharing are key to efficiency
The monumental role of AI in modern knowledge management
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Beyond the wiki: A modern guide to knowledge management
Every enterprise leader knows that time is money. And yet, only a few organizations can answer this simple question: how much time do employees waste searching for the information they need to work?
The answer may be more than you think. In fact, according to Atlassian research, 40% of the average employee’s time is spent searching for information. That’s over 15 hours every week. This wasted time leads to frustrated employees, rising turnover, and drained resources across departments.
To avoid the risk of employees searching for knowledge they should already have — or worse yet, recreating knowledge artifacts that already exist — organizations need a scalable, sustainable way to manage and share information. Unfortunately, most organizations still rely on traditional wiki-style repositories as their primary means for knowledge management. These tools are static, isolated, and require ongoing manual updates that bottleneck knowledge sharing.
Forward-thinking enterprises need a smarter approach — one that treats knowledge as a living asset, continuously enriched by employees and seamlessly embedded into workflows…
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Modernize your approach to knowledge management and see productivity gains today