The Atlassian approach to AI-powered service

In episode 2 of our AI series, learn how Atlassian tackles common challenges surfaced in our annual State of AI in Service Management report. Discover how Atlassian can help support teams provide excellent employee and customer experiences, and can empower operations teams to accelerate innovation.

The arrival of AI has rocketed the pace of innovation to a new level, demanding that businesses build products and services faster than ever before, while maintaining quality and performance. Atlassian’s State of AI in Service Management report for 2025 unveils the challenges, successes, and future goals of teams embarking on their AI journey. Join Atlassian Senior Technical Product Marketing Manager, Kate Clavet, to discover:

  • Results from the latest State of AI in Service Management report
  • An overview of Atlassian’s latest AI capabilities for Dev, Ops, and business teams like Customer Service or HR - including new agents, more ways to automate workflows, and dynamic, proactive AI responses
  • Top tips to beyond just experimenting with AI to unlocking rapid innovation

Register to join us live or to get the on-demand recording and level-up your use of AI for service management!

Speaker

Kate Clavet

Sr. Technical Product Marketing Manager, Atlassian

As an experienced technical product marketer Kate is passionate about helping people find calm at work during stressful moments. She joined Atlassian in 2018 during the Opsgenie acquisition and has experience in both the hardware and software industries. When not working, she finds joy in being outdoors, reading, and lifting heavy things.