Inside the Agentic Enterprise: How Atlassian customers are transforming work right now
A practical guide to the most common agents teams are running today - and the outcomes they’re driving.
Executive summary
Over the last 24 months, enterprises have poured more than $40B into AI. Yet, only 12% of executives say they’re seeing strategic AI use across their organizations.
The companies who are seeing returns have this in common: they connect agents to enterprise context and put them to work in everyday workflows. From agents that shorten incident and ticket cycle times to those that clean up duplicate defects and noisy queues, these teams are already seeing measurable gains in speed, throughput, and overall quality.
That’s what Inside the Agentic Enterprise is all about: the most common agent use cases Atlassian customers are using today, and the outcomes they’re driving.
You’ll see how software, service, business, and leadership teams are pairing agents with simple automations to:
- Clean up duplicate defects and accelerate test cycles
- Triage and route tickets in minutes instead of days
- Orchestrate complex onboarding, reviews, and campaigns
- Give leaders a live, trustworthy view of adoption, value, and risk
All of it running on the Atlassian tools your teams already work in every day.
Get started
Whether you’re just starting to explore agents, building a business case, or aligning your leadership team around an agentic strategy, this guide will help you move forward with clarity and confidence.
Download the ebook for a practical guide to putting agents to work in your existing workflows – and driving the same measurable impact Atlassian customers are already seeing.
What’s inside
- Agent use cases by team.
Explore the most common agents and automations across software, service, business, and leadership teams with outcomes and metrics. - How to start small with automations and scale.
Understand how teams are pairing lightweight automations with agents to unlock value fast, then build toward more sophisticated agentic workflows as confidence and capability grow. - Three practices that make adoption stick.
Discover what’s worked at Atlassian for strategic AI use: AI leader modeling, AI Builders Week, and AI‑native tiger teams—with measurable impact across the business.