Silo busters: Reinventing Financial services through new ways of work
Overview
Operating in a complex, highly regulated environment has built time-wasting silos in financial services. Breaking down walls and connecting work is essential to speed, accuracy and innovation.
Financial services teams face fragmented systems, strict compliance requirements, and overlapping workflows that slow collaboration, frustrate employees, and risk losing ground to nimble competitors. By designing connected ways of working, organisations can centralise knowledge, align around clear goals, and use AI effectively and responsibly to support work, enabling teams to move faster, together.
Key Takeaways
- Aligning work to goals: Clear goals and structured workflows keep teams coordinated while maintaining compliance, reducing duplication, and building confidence across functions.
- Embracing AI as a teammate: When embedded responsibly, AI helps teams manage routine tasks, surface insights, and make informed decisions, without adding risk or undermining oversight.
- Connecting teams, systems and knowledge: Bringing people, tools, and information together breaks down silos, making knowledge accessible, work more transparent, and collaboration across departments and locations seamless.