Deep dive: AI for service demo + customer case study

Get inspired by a team like yours! Hear directly from an Atlassian customer on how they use AI to deliver exceptional service at scale. Plus, see AI in action with an in-depth product demo of Atlassian’s service management solution. Don’t miss the chance to get your questions answered in a live Q&A with Atlassian product experts!

In the final episode of our AI series, you’ll get to see AI in action with a demo of the latest capabilities across Jira Service Management, the new Customer Service Management app, Assets, and Rovo agents. You’ll also hear directly from a customer on their journey with AI, including:

  • Challenges they faced implementing AI and how they overcame them
  • The top AI features they use to create real business value and accelerate innovation
  • Detailed steps they took to get the most out of AI and Atlassian’s tools

You’ll leave this session inspired, whether you’re just getting started with AI, or are ready to take it to the next level.

发言人

Sushant Koshy

Senior Product Manager, ITSM, Atlassian

Sushant 是一名高级产品经理，专门从事开发人工智能支持的解决方案，以改变服务团队的运营方式。他尤其乐于发现人工智能可以有意义地改善服务支持人员体验同时创造卓越员工体验的新机会。除了技术和服务管理外，您还会发现他喜欢跑步、阅读好书或关注最新的板球比赛。