Deep dive: AI for service demo + customer case study

Get inspired by a team like yours! Hear directly from an Atlassian customer on how they use AI to deliver exceptional service at scale. Plus, see AI in action with an in-depth product demo of Atlassian’s service management solution. Don’t miss the chance to get your questions answered in a live Q&A with Atlassian product experts!

In the final episode of our AI series, you’ll get to see AI in action with a demo of the latest capabilities across Jira Service Management, the new Customer Service Management app, Assets, and Rovo agents. You’ll also hear directly from a customer on their journey with AI, including:

  • Challenges they faced implementing AI and how they overcame them
  • The top AI features they use to create real business value and accelerate innovation
  • Detailed steps they took to get the most out of AI and Atlassian’s tools

You’ll leave this session inspired, whether you’re just getting started with AI, or are ready to take it to the next level.

Palestrante

Sushant Koshy

Senior Product Manager, ITSM, Atlassian

Sushant é gerente de produtos sênior especializado no desenvolvimento de soluções alimentadas por IA que transformam as operações das equipes de atendimento. Seu principal interesse é identificar novas oportunidades em que a IA possa produzir uma melhoria significativa na experiência dos agentes de atendimento, além de promover experiências de funcionário excepcionais. Além do gerenciamento de tecnologias e atendimento, Sushant adora fazer trilhas, ler um bom livro e acompanhar partidas de críquete.