What’s new in Jira Service Management from Team '25
Missed out on Team '25? Attended, but looking for a quick recap of all things Atlassian ITSM, or a chance to ask your questions? Join this 45-minute webinar to discover how Atlassian is revolutionizing service management with cutting-edge solutions designed for the digital-centric world. Learn how Jira Service Management empowers teams to deliver exceptional service experiences, whether through AI-powered support, HR Service Management, or DevOps connectivity.
Don't miss this opportunity to stay ahead in the rapidly evolving world of service management! Get the run-down from Atlassian product experts on the latest investments AND what’s coming soon in Jira Service Management, so you can empower your teams and connect Development, IT, and the business. In this session you can expect to hear about:
- Enhanced AI-powered employee support features like Virtual Service Agents, AI knowledge article creation, and new capabilities specifically for HR teams, from templates to help centers, that enable streamlined HR processes.
- Reimagined ITOps functionality, from using Jira Service Management with Compass, to using AI throughout the lifecycle of an incident to get to resolution faster.
- Continued improvements for service management at scale, including further enhancements to Assets.
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How Atlassian Solution Partners can help you with Jira Service Management implementation, migration, optimization, and custom solutions.
Register today to secure your spot and get the chance to ask Atlassian product leaders your questions!
Palestrantes
Ken Connally
Head of Technical Product Marketing, Atlassian
Ken Connally, especialista em Marketing técnico de produtos para soluções de TI, será o palestrante principal do nosso próximo webinar sobre o roteiro do Jira Service Management. Ken é o especialista em ITSM da equipe de Marketing de produtos de TI da Atlassian. Natural da Bay Area, ele curte gastronomia, vinhos, disc golf e adora conhecer novos lugares do mundo.
Silvia Davis
Sr. Technical Product Marketing Manager, Assets & Data, Atlassian
Silvia Davis é uma profissional qualificada de marketing de produtos técnicos com sólida experiência em processos e ferramentas de DevOps e ITSM. Com uma postura consultiva, ela foca na execução prática e em transformar tecnologias complexas em soluções funcionais que resolvem os desafios dos clientes.
Na Atlassian, seu foco atual é no gerenciador de dados e nos recursos do Jira Service Management, onde aplica seu conhecimento técnico para impulsionar resultados relevantes. Silvia adora ir a praia, gosta de fazer caminhadas e valoriza os momentos de boas risadas e histórias com a família e os amigos.
