Deliver exceptional employee support with AI

Improve user satisfaction and productivity by empowering any team to adopt a service-oriented approach. In this webinar, we’ll walk through key capabilities for service teams powered by AI, from AI agents, to knowledge bases, and customizable help centers. Plus, see how HR teams specifically can benefit from a service approach and manage onboarding, offboarding, and everything in between with Jira Service management.

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AI is changing how all teams operate. With the right tools and practices in place, any team delivering a service can now resolve requests faster than ever, and save thousands of hours, all while providing exceptional experiences to end users. In this webinar, we’ll share:

  • How Atlassian centralizes employee experience, ensuring anyone can get help quickly, at any time, with always-on support
  • How to get the most out of the latest AI-powered features for employee support, like using AI agents across multiple channels, customizing help centers, and setting up intuitive self-service tools like a knowledge base
  • A specific example of how HR teams can create a more connected, efficient workplace and free up time for HR to prioritize complex cases

See for yourself how Atlassian’s user-friendly interface makes it easy for any team to get started, deliver impactful service fast, and update and maintain their own service desks without relying on IT. Register now!

发言人

Sam Knight

Principal Product Manager, Atlassian

Sam 是澳大利亚悉尼 Atlassian 公司的首席产品经理。他热衷于设计和打造人力资源工具,于 2024 年初加入 Jira Service Management 产品团队,对此他感到非常兴奋。Sam 的职业生涯始于人力资源转型咨询,对人力资源及员工团队的运营有着深刻理解。他始终致力于提升员工体验,并帮助客户最大化 Atlassian 产品的价值。