Data Center End of Life
Data Center EOL General Questions
| End of life for impacted Data Center products* will take place on March 28, 2029 at 23:59 PST. Data Center subscriptions and any associated Marketplace apps will expire on this date, making Data Center products and apps read-only. We understand this transition will take time for many customers, so we will wind down support over 3 years in phases beginning on March 30, 2026. You will have three years from this date to prepare, test, and migrate from Data Center to Atlassian’s cloud platform. On March 30, 2026 at 23:59 PST, new customers will no longer be able to purchase new Data Center subscriptions or new Marketplace Data Center apps. To ensure your growing teams are supported as you plan your path to cloud, if you are an existing Data Center customer you can continue to purchase new Data Center subscriptions, Marketplace apps, and subscription expansions until March 30, 2028 at 23:59 PST. Through March 28, 2029, we will continue to provide the following for Data Center products:
You can find a full timeline, details on this transition, and links to access support here. We understand some customers will require new cloud deployment options such as FedRAMP High, Secret Cloud or Sovereign cloud in order to migrate. We also understand that your source code is particularly sensitive, and it may take longer to move it to the cloud. We are committed to working with all customers to ensure the pathway to cloud is clear and you are able to make a smooth transition. If you are unable to move to cloud without FedRAMP High, IL5, or an alternate deployment option, please see our Community post. If you are not ready to move Bitbucket data to cloud, we are offering a new license that provides both Bitbucket Data Center and Bitbucket Cloud access, so you can operate in whichever environment your business prefers going forward beyond EOL. Learn more here. |
| The end of life applies to affected Data Center products and Marketplace apps, which include:
We understand that your source code is particularly sensitive, and it may take longer to move it to the cloud. In order to give you maximum flexibility for this data, we are offering a new license that provides both Bitbucket Data Center and Bitbucket Cloud access, so you can operate in whichever environment your business prefers going forward after EOL. Learn more here. |
| End of life for impacted Data Center products will take place on March 28, 2029 at 23:59 PST. To continue using existing impacted Atlassian products, you will need to move to cloud. However, we understand that some organizations face unique challenges or requirements that may delay their move to the cloud. For these situations, we’re committed to offering extended maintenance for certain Data Center customers by exception after March 28, 2029, ensuring you have the flexibility and support you need for a successful transformation. We understand that your source code is particularly sensitive, and it may take longer to move it to the cloud. In order to give you maximum flexibility for this data, we are offering a new license that provides both Bitbucket Data Center and Bitbucket Cloud access, so you can operate in whichever environment your business prefers. Learn more here. |
| We understand this transition will take time for many customers, so we will wind down support over 3 years in phases beginning on March 30, 2026. You will have three years from this date to prepare, test, and migrate from Data Center to Atlassian’s cloud platform. End of life for impacted Data Center products* will take place on March 28, 2029 at 23:59 PST. Data Center subscriptions and any associated Marketplace apps will expire on this date, making Data Center products and Marketplace apps read-only. On March 30, 2026 at 23:59 PST, new customers will no longer be able to purchase new Data Center subscriptions or new Marketplace Data Center apps. To ensure your growing teams are supported as you plan your path to cloud, existing customers can continue to purchase new Data Center subscriptions, Marketplace apps, and subscription expansions until March 30, 2028 at 23:59 PST. Through March 28, 2029, we will continue to provide the following for Data Center products:
We understand some customers will require new cloud deployment options such as FedRAMP High and Impact Level 5, Secret Cloud or Sovereign cloud in order to migrate. For those customers please see our Community post. We also understand that your source code is particularly sensitive, and it may take longer to move it to the cloud. In order to give you maximum flexibility for this data, we are offering a new license that provides both Bitbucket Data Center and Bitbucket Cloud access, so you can operate in whichever environment your business prefers. You can find a full timeline, details on this transition, and links to access support here. |
| We have always championed solutions that set our customers up for success. We introduced Data Center more than ten years ago to meet the requirements of our enterprise server customers, and it has been great for the needs of the last decade. But to set our customers up for success in the AI era, customers need so much more: data that is unified and structured, interconnected products, AI that’s embedded in their workflows, and greater security -- for peak performance and long-term. Organizations of every size, industry, and complexity are already experiencing these benefits on Atlassian Cloud. Make no mistake, cloud is a massive unlock for our customers. Across the world, they are benefitting from faster time to value, reduced costs, and AI-enabled teamwork which is now essential to staying competitive. More than 2 million Atlassian users are already powering their teamwork with Atlassian AI, reporting getting work done up to four times faster. That 99% of Atlassian customers are in cloud, or on a path there – including 75% of regulated and enterprise customers – speaks to the deep investments we’ve made to ensure our platform is enterprise-grade. Since announcing the end of support for Server we've more than tripled user scale, expanded compliance and data residency, introduced specific cloud deployment requirements like FedRAMP-compliant and single-tenant cloud, and strengthened our platform through a recent partnership with Google Cloud. With the vast majority of our customers in cloud or on a path to cloud, and demanding even more innovation to meet this moment, we are shifting our full focus to the cloud and announcing that Atlassian Data Center products will reach end of life on March 28, 2029. This cloud focus will allow us to innovate even faster and ship even more benefits to help you stay ahead. To continue using existing Atlassian products, Atlassian customers will need to move to cloud. However, we understand that some organizations face unique challenges or requirements that may delay their move to the cloud. For these situations, we’re committed to offering extended maintenance for certain Data Center customers by exception after March 28, 2029, ensuring you have the flexibility and support you need for a successful transformation. |
| We’re committed to guiding you through every step of the cloud migration journey. Here are some options to get you started: Reach out to Atlassian: If you have an existing Atlassian account executive, reach out to them if they have not already reached out to you. They are available to partner with you on exploring your options and planning next steps. If you do not have an Account Executive, contact us online to get connected with support from Atlassian. Our teams are here to help you. Explore Atlassian Cloud: We highly recommend discussing Atlassian Cloud with your Atlassian representative to learn more about how our cloud platform can meet your specific business needs. To read up on general information in addition to your conversation, check out:
Learn more about the cloud migration process: the Atlassian Migration Program site has everything you need to assess your landscape, plan ahead, prepare, and test the migration before making the move to cloud. Explore Solution Partners: If you have any concerns or suspect your migration process might be complex in any way, we highly recommend enlisting the help of a Solution Partner. Atlassian Cloud Migration Specialized Solution Partners are experts in guiding you through cloud transformation. |
| While these changes are designed to support your organization’s long-term success, we also understand that transitions like this can be challenging. At this stage, your options are: 1. Migrate to cloud Moving to cloud enables you to connect your tech teams with the rest of your organization to accelerate innovation, welcome AI to the team, and maximize team impact on the business. The Atlassian Migration Program can help you assess your landscape, plan ahead, prepare your data, and test the migration before making the move to cloud. Additional guidance includes:
We highly recommend engaging directly with your Account Executive if you haven’t already begun to do so. We have dedicated teams of Atlassians and a wide selection of highly specialized solution partners available to assist you with hands on support to plan for your migration and set yourself up for success in the cloud. Please reach out to us to get started. 2. [Bitbucket customers only] Move to the new Bitbucket Hybrid License option We understand that your source code is sensitive, and you may have concerns about moving it to the cloud. In order to provide you with maximum flexibility for this data, we are launching a new Bitbucket license option that will give you access to both Bitbucket Data Center and Bitbucket Cloud, giving you the flexibility to operate in whichever environment your business prefers. At the conclusion of your existing Bitbucket Data Center license and upon renewal to the Bitbucket dual-license, your self-managed source code will remain right where it was on your Bitbucket Data Center subscription. You can learn more about this offering here. 3. Continue on Data Center for up to 3 years Ultimately, in order to continue using Atlassian products, you will need to move to cloud. We understand that some customers have requirements that are not currently available in Atlassian cloud and will need flexibility in their timelines. To ensure work is not interrupted, we will allow some customers to purchase multi-year Data Center extensions beyond March 28, 2029 by exception only. Please contact your Account Executive or reach out to Atlassian to discuss migration options. You can also start benefiting from the innovation in Atlassian Cloud with cloud to Data Center connectors for Rovo and Atlassian Guard Premium. Or, get an overview of your whole existing portfolio to prepare for a cloud migration with portfolio insights. We recommend starting to explore cloud as soon as possible to allow for enough time to prepare for a smooth transition. See what’s new and what’s coming in cloud on our cloud platform roadmap. |
| We understand that some organizations face unique challenges or requirements that may delay their move to the cloud. For these situations, we’re committed to offering extended maintenance for certain Data Center customers by exception after March 28, 2029, ensuring you have the flexibility and support you need for a successful transformation. If you are concerned about your ability to migrate before March 28, 2029, please reach out to your Atlassian representative or contact Atlassian online. |
| Over the past few years we’ve expanded our Cloud Platform, apps and feature set to meet the needs of more organizations. If you haven’t spoken with anyone about Atlassian Cloud recently, we recommend exploring our Cloud Platform vs Data Center comparison page or check out our cloud roadmap, as it may well be that we have added or plan to add support for your requirements. You can also visit our Trust Center to learn the latest on security, compliance, and resilience. We understand that some organizations require specific cloud deployment alternatives to meet data sovereignty requirements, to handle classified data, or to meet other compliance needs. We are committed to partnering with you to meet your needs over the next three years. For example, we've recently announced support for cloud deployment models outside of our commercial multi-tenant cloud - this will lay a foundation to help us offer other deployment options in the future. With this in mind, we are currently exploring options for organizations with more complex requirements. Atlassian is committed to developing solutions that meet the needs of all customers. We encourage you to engage with your Account Executive directly so that we can ensure our product roadmap meets your needs. We understand that some organizations face unique challenges or requirements that may delay their move to the cloud. For these situations, we’re committed to offering extended maintenance for certain Data Center customers by exception after March 28, 2029, ensuring you have the flexibility and support you need for a successful transformation. Please reach out to Atlassian to discuss migration options. |
| If you do not take action to engage with us and create a plan beforehand, your Data Center license will expire on March 28, 2029 at 23:59 PST and your Data Center environment will become read-only. You will not be able to use your Data Center products after your subscription is expired. You are welcome to continue renewing your existing Data Center subscription after March 30, 2026. However, renewals cannot extend beyond March 28, 2029, and will be prorated to that date if a 12-month renewal goes past that date. |
| After your Data Center subscription expires, your data will continue to be available in a read-only state. However, product updates and support will no longer be available in case of technical issues. We strongly advise against keeping your product running in a read-only mode while connected to the internet, since no new security bug fixes will be provided after the end of life date for Data Center. To ensure continued access to your historical Data Center data long term, we recommend backing up your data to ensure continued access after your subscription expires. |
| We are committed to partnering with you to meet your cloud requirements over the next three years. Visit our cloud roadmap which we will be adding to every quarter. Subscribe to be notified of new updates. If you are waiting for a particular feature, please reach out to sales to let us know so we can discuss your needs and our roadmap. |
| The capabilities of Atlassian’s Cloud Platform are different than Data Center. Most of our current cloud customers have found they were able to significantly reduce complexity through native Cloud Platform functionality. However, we know every team has different needs. Atlassian Cloud is highly customizable, with options to support both technical and non-technical team members in tailoring a best-fit solution. Technical team members can build complex custom apps thanks to Atlassian’s hosted development platform, Forge. Forge makes it possible to build a fully-functional custom app or integration in just a few hours, with Atlassian-managed hosting, multiple development environments, and API authentication built-in. Non-technical team members can also build custom AI agents, automation workflows and more with Atlassian’s low code/no code Studio app. The Studio app is designed to let tech-savvy business users discover, build, and manage custom solutions across Atlassian apps using low-code/no-code (LCNC) capabilities, such as automation, agents (virtual teammates), assets, and hubs. Studio is powered by AI and natural language, enabling users to rapidly create anything from simple automations to sophisticated, tailored apps for their teams and organizations. |
| Our investment in cloud has been accelerating over the past few years. In fact, Atlassian shipped more than 1,000 new features for cloud in 2024, at a rate of 8,000 deployments per month, vastly accelerating Atlassian’s delivery of innovation value for all customers. Atlassian Cloud allows you to replace disconnected products with a powerful AI-powered platform that aligns teams, and empowers them with the knowledge and technology they need to stay ahead of what’s next. On cloud, you can align work to goals, plan and track work, unleash knowledge, and add AI team to the team to drive greater alignment, data utilization, and productivity. Consolidate teamwork and all data related to teamwork onto one intelligent platform that brings consistency and context to your whole teamwork experience. In cloud, you can unlock entirely new use cases. You can:
And there’s lots more on the way. A major reason we’re sharpening our focus on cloud is to accelerate our innovation and provide you with a world-class cloud experience. To get a bird’s eye view of what’s shipped most recently and what’s on the way, check out our latest founder keynote from Team '25 Anaheim. |
| Like on Data Center, Atlassian limits some components of automation in the cloud to ensure optimal performance. You can read details on automation limits in cloud here. We also limit the rate of REST API requests to ensure that services are reliable and responsive for you. You can learn more about rate limiting and prepare to ensure optimal performance for your customizations and integrations here. For very large or complex use cases, we recommend working with our support and migration teams to assess your needs and plan for optimal performance in Cloud. Please reach out to Atlassian to discuss migration options. |
| We understand that your source code is particularly sensitive, and it may take longer to move it to the cloud. In order to give you maximum flexibility for this data, we are offering a new license that provides both Bitbucket Data Center and Bitbucket Cloud access, so you can operate in whichever environment your business prefers going forward after EOL. For more questions, check out the Bitbucket Cloud FAQ. |
| In advance of migration, portfolio insights can provide you with guidance to prepare your site for optimal cloud migration and performance. During migration, we provide recommendations to help you clean up instances and optimize performance in the cloud. To ensure your performance remains high as you scale after migrating to cloud, we place limits and guardrails on certain aspects of product usage for Jira Cloud. Admins can access a dashboard in the admin interface to see if their sites or projects are approaching limit or guardrail thresholds. We highly recommend working with us on a Solution Design Engagement to ensure you are set up for optimal performance. In addition to these limits and guardrails, customers on the Jira Cloud Enterprise or Premium plans can continue to optimize Jira Cloud performance using the Site Optimizer feature. Site Optimizer provides administrators with a central hub to monitor, analyze, and optimize the health and performance of their Jira instances. Its main functions include: Visualizing instance data: Site Optimizer displays how different attributes (like custom fields, issues, and project role permissions) are being used, and compares them to recommended thresholds. This helps admins quickly identify areas that may impact performance. Bulk clean-up tools: Admins can see lists of attributes (e.g., custom fields, issues) with details on usage and recommendations for removal. They can archive or delete these attributes individually or in bulk, and restore them if needed. Performance insights: By highlighting data shapes and usage patterns that risk slowing down the instance, Site Optimizer enables proactive management to maintain optimal performance and productivity. Actionable guidance: The tool provides clear guidance and mitigation strategies, reducing the need for escalations to Atlassian Support and empowering admins to resolve performance issues themselves. Currently, Site Optimizer is available for Jira Cloud Enterprise and Jira Premium and is accessed via the Jira system administration menu. Limits, guardrails, and streamlining tools are key improvements built to empower admins to manage data growth, optimize site health, and maintain high performance as Jira scales. If you have requirements beyond Atlassian’s current limits, please reach out to your Account Executive, or to Atlassian sales. |
| In Atlassian Cloud, you do not have direct access to the underlying database (RDBMS) as you do in Data Center products. However, there are several alternatives available for reporting and data analysis, including native analytics:
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| Jira and Confluence Cloud are designed to handle large data volumes, but there are important considerations and some differences compared to Data Center, that are important to consider when migrating. If you are looking for monitoring specifically, System Health (currently in EAP/beta) is Atlassian’s new, authenticated, customer-facing incident communication portal designed specifically for organization admins in Atlassian Cloud. Its main purpose is to provide real-time, personalized visibility into the health and status of your Atlassian cloud products, going beyond the generic updates available on the public status page. Additionally, Jira Cloud admins are able to leverage Site Optimizer which is a central hub to monitor, analyze, and optimize the health and performance of their Jira instances. Its main functions include:
If you have questions or concerns about performance during the migration process or in cloud in general:
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Data Center End of Life Purchasing & Licensing
| During this transition, we will continue to support our existing cloud incentives and discounts. We highly recommend that, if you have an Account Executive, you engage directly with your Account Executive to discuss your options when migrating as we have several discounts we can offer and areas we can provide flexibility to meet your needs. For all customers:
For larger customers:
For Academic, Community, and open source customers:
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| You are welcome to downgrade your account up until Data Center products reach their end of life date on March 28, 2029 at 23:59 PST. Existing customers can continue to expand their data center licenses up until March 30, 2028 at 23:59 PST. |
| You can renew your Data Center subscription for the number of users and products you have today, up until March 28, 2029, when we reach our end of life date. However:
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| When your Data Center subscription expires, your instance will become read only. You will be able to access your data, but you will not be able to add new data or perform new actions. See documentation on details for specific products: |
| We highly recommend working with your Account Executive or contacting Atlassian sales to develop a thorough value assessment so you can get a full sense of the business case for cloud, and opportunities for savings. The per user cost of cloud is higher than Data Center, but what you get for this in cloud is significantly more impactful. In cloud, you get access to more apps, connected by shared, intelligent platform experiences that drive better decision-making, organizational alignment, and individual productivity. Customers have reported savings of up to $2.2 million on a single project thanks to improved developer efficiency in cloud, not to mention savings on point solutions that can be replaced by native features in Atlassian Cloud like Analytics or Whiteboards. Plus, we’ve seen organizations improve alignment, productivity, knowledge discovery, and other critical levers that can help you do more with less. Thi sis because of our strategy as a product-led company. If you check our Earnings Reports or published Financial Statements, you’ll see that Atlassian’s Annual R&D investment remains a significant percentage of our Annual Revenues, meaning we invest our revenue back in innovation that directly benefits our cloud customers. When you compare that R&D spend to our Annual Sales & Marketing spend, you’ll see that it's the direct inverse of most every other “sales driven” Enterprise Software vendor, making Atlassian’s cost/value best in industry. And it is in our Cloud Platform that this value shows up the most. If you’re migrating both Jira and Confluence, you can also explore our Teamwork Collection, which offers Jira and Confluence Cloud plus Loom for better async communication. To get a quick overview, you can see list prices online: |
| You can request a quote from an Atlassian sales representative or an Atlassian Partner. You will need a cloud site before you can request a quote. If you don’t have an existing cloud site, we recommend activating your free cloud migration trial. If you need help, just let us know. |
| To understand what you’re currently paying: For Data Center
For Cloud:
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| Atlassian Government Cloud is our FedRAMP Moderate authorized solution built for U.S. government agencies and industry partners. You can sign up for Atlassian Government Cloud here. We are also committed to achieving FedRAMP High and Impact Level 5 authorization in the near future. Pricing and purchasing options are available to the United States Federal, State and Local government entities through Atlassian's Government Aggregator, Carahsoft. You can contact Carahsoft at atlassian@carahsoft.com or visit the Carahsoft website. |
| Existing enterprise licensing agreements will be honored, and the Atlassian team will continue to work with you to ensure a smooth transition. |