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Jira Product Discovery Pricing & Licensing

Jira Product Discovery

Can I trial Jira Product Discovery? Copy link to heading Copied! Show

You can start a free trial for Jira Product Discovery Standard or Premium from our pricing page. We also offer a Free plan of Jira Product Discovery for up to 3 creators, with 2GB storage and Community Support. You can compare the Free, Standard, and Premium plans here.

Already using Cloud? Site Administrators can add Jira Product Discovery via admin.atlassian.com.

What does a Jira Product Discovery Standard subscription cost? Copy link to heading Copied! Show

Monthly Pricing:

Jira Product Discovery Standard
Number of creatorsPrice Per month
1 - 25USD 10 /creator
26 - 100USD 9.00 /creator
101 - 250USD 9.00 /creator
251 - 1,000USD 8.00 /creator
1,001 '+USD 7.00 /creator

Annual Pricing:

Jira Product Discovery Standard
Number of creatorsAnnual price
1 - 5USD 500
6 - 10USD 1,000
11 - 15USD 1,500
16 - 20USD 2,000
21 - 25USD 2,500
26 - 50USD 4,750
51 - 100USD 9,250
101 - 150USD 13,750
151 - 200USD 18,250
201 - 250USD 22,750
251 - 300USD 26,750
301 - 350USD 30,750
351 - 400USD 34,750
401 - 450USD 38,750
451 - 500USD 42,750
501 - 550USD 46,750
551 - 600USD 50,750
601 - 650USD 54,750
651 - 700USD 58,750
701 - 750USD 62,750
751 - 800USD 66,750
801 - 850USD 70,750
851 - 900USD 74,750
901 - 950USD 78,750
951 - 1,000USD 82,750
1,001 - 1,100USD 89,750
1,101 - 1,200USD 96,750
1,201 - 1,300USD 103,750
1,301 - 1,400USD 110,750
1,401 - 1,500USD 117,750
1,501 - 1,600USD 124,750
1,601 - 1,700USD 131,750
1,701 - 1,800USD 138,750
1,801 - 1,900USD 145,750
1,901 - 2,000USD 152,750
2,001 - 2,200USD 166,750
2,201 - 2,400USD 180,750
2,401 - 2,600USD 194,750
2,601 - 2,800USD 208,750
2,801 - 3,000USD 222,750
3,001 - 3,200USD 236,750
3,201 - 3,400USD 250,750
3,401 - 3,600USD 264,750
3,601 - 3,800USD 278,750
3,801 - 4,000USD 292,750
4,001 - 4,200USD 306,750
4,201 - 4,400USD 320,750
4,401 - 4,600USD 334,750
4,601 - 4,800USD 348,750
4,801 - 5,000USD 362,750

*Creators are billable, paid users in Jira Product Discovery who actively create and manage projects, ideas, fields, and views. Learn more about Jira Product Discovery pricing here.

What does a Jira Product Discovery Premium subscription cost? Copy link to heading Copied! Show

Monthly Pricing:

Jira Product Discovery Premium
Number of creatorsPrice Per month
1 - 25USD 25 /creator
26 - 100USD 23 /creator
101 - 250USD 23 /creator
251 - 1,000USD 20 /creator
1,001 '+USD 18 /creator

Annual Pricing:

Jira Product Discovery Premium
Number of creatorsAnnual price
1 - 5USD 1,250
6 - 10USD 2,500
11 - 15USD 3,750
16 - 20USD 5,000
21 - 25USD 6,250
26 - 50USD 12,000
51 - 100USD 23,500
101 - 150USD 35,000
151 - 200USD 46,500
201 - 250USD 58,000
251 - 300USD 68,000
301 - 350USD 78,000
351 - 400USD 88,000
401 - 450USD 98,000
451 - 500USD 108,000
501 - 550USD 118,000
551 - 600USD 128,000
601 - 650USD 138,000
651 - 700USD 148,000
701 - 750USD 158,000
751 - 800USD 168,000
801 - 850USD 178,000
851 - 900USD 188,000
901 - 950USD 198,000
951 - 1,000USD 208,000
1,001 - 1,100USD 226,000
1,101 - 1,200USD 244,000
1,201 - 1,300USD 262,000
1,301 - 1,400USD 280,000
1,401 - 1,500USD 298,000
1,501 - 1,600USD 316,000
1,601 - 1,700USD 334,000
1,701 - 1,800USD 352,000
1,801 - 1,900USD 370,000
1,901 - 2,000USD 388,000
2,001 - 2,200USD 424,000
2,201 - 2,400USD 460,000
2,401 - 2,600USD 496,000
2,601 - 2,800USD 532,000
2,801 - 3,000USD 568,000
3,001 - 3,200USD 604,000
3,201 - 3,400USD 640,000
3,401 - 3,600USD 676,000
3,601 - 3,800USD 712,000
3,801 - 4,000USD 748,000
4,001 - 4,200USD 784,000
4,201 - 4,400USD 820,000
4,401 - 4,600USD 856,000
4,601 - 4,800USD 892,000
4,801 - 5,000USD 928,000

*Creators are billable, paid users in Jira Product Discovery who actively create and manage projects, ideas, fields, and views. Learn more about Jira Product Discovery pricing here.

When should I consider the Jira Product Discovery Premium plan over the Standard plan? Copy link to heading Copied! Show

Jira Product Discovery Standard is built for individual product teams to prioritize ideas and build roadmaps for their product or feature area. Jira Product Discovery Premium is best for product organizations who need more visibility, control, and support to operate at scale.

Premium is best if you:

  • Have product teams working across multiple projects and need an aggregated view of their roadmaps
  • Want to drive consistency across roadmap formatting and terminology for easier reporting
  • Need more granular restrictions for who can see and edit fields and ideas at the individual view level
  • Need to map relationships between ideas and see the bigger picture
  • Need more features to support productivity, security, and reliability at scale
How do I upgrade from the Jira Product Discovery Standard plan to the Premium plan? Copy link to heading Copied! Show

Jira Product Discovery can be upgraded from Standard to Premium at any time via admin.atlassian.com. For step by step instructions visit our documentation.

How do I get credits reimbursed for an SLA breach? Copy link to heading Copied! Show

If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information, see our SLA Compensation for Premium Plans documentation, or our Cloud Premium SLA Terms and Conditions.

How are users licensed? Copy link to heading Copied! Show

Creators are billable, paid users in Jira Product Discovery who actively create and manage projects, ideas, fields, and views.

Contributors need a free Atlassian account. They can contribute to discovery projects but don’t need all the permissions of creators.

You can compare creators and contributors here.

Does Jira Product Discovery require a subscription to Jira (Software, Work Management, or Service Management)? Copy link to heading Copied! Show

Jira Product Discovery is not an app, nor does it require any subscriptions to other Jira products to use. Jira Product Discovery is a separate product that can be used on its own, or alongside other Jira products.

Does my Jira Product Discovery user tier have to match that of a core Jira subscription? Copy link to heading Copied! Show

No, similar to Jira Service Management, the number of creators on your Jira Product Discovery site does not have to match the user tier of other Jira or Atlassian products.

I’m an existing Atlassian Cloud customer. With Jira Product Discovery, I now have two separate bills. Can I consolidate, or sync my payment dates? Copy link to heading Copied! Show

In February 2023, we announced a phased roll out of a new billing experience. Jira Product Discovery uses the new billing experience for billing and subscription management. Your other Jira and Confluence sites might be on our legacy system. While not available today, once we’ve completed the transition to the new billing experience, consolidated billing of your Cloud products will be supported.

What is the minimum term of service? Copy link to heading Copied! Show

The minimum term of service is one month. Jira Product Discovery is billed on a month-by-month basis.

What payment options are available? Copy link to heading Copied! Show

To ensure timely payment for monthly subscriptions, we currently accept payment via credit card or PayPal. The payment method can be updated by the primary billing contact via my.atlassian.com at any time.

For annual subscriptions, we accept payment via credit card, bank transfer, ACH, mailed check, and Net-14 or Net-30 terms.

I have more questions about Jira Product Discovery! Copy link to heading Copied! Show

Great! We can’t wait to answer them. You can learn more about Jira Product Discovery on the Jira Product Discovery webpage, in the Atlassian Community, or contact our team to speak with us directly.