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Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Join the webinar to learn how Atlassian’s Jira Service Management and Rovo transform IT Operations and Incident Management with AI, automation, and integra...
Discover how a unified System of Work can unlock the full value of AI across your organization. Designed for senior IT and business leaders, this webinar shares insights from Atlassian’s Human-AI Collaboration Index and Teamwork Lab, reveal...
Kickstart your journey with AI in Jira Service Management and supercharge your service workflows. Learn how three ready-to-use Rovo agents can streamline requests, triage, and incident operations, all without custom builds.
Get inspired by a team like yours! Hear directly from Ryan Boyd, Vice President of IT at SpotOn, on how they use Atlassian AI to deliver exceptional service at scale. SpotOn provides businesses, particularly in the restaurant and retail ind...
In episode 2 of our AI series, learn how Atlassian tackles common challenges surfaced in our annual State of AI in Service Management report. Discover how Atlassian can help support teams provide excellent employee and customer experiences,...
Join us to discover insights uncovered during Atlassian’s global AI-powered ITSM workshop, where we heard directly from teams like yours on practical strategies for tackling business challenges with AI. You’ll hear from Atlassian experts on...
Join Atlassian's expert-led webinar series on AI for ITSM! Discover the difference between the hype around AI and real solutions for service teams.
Enterprise IT asset management is evolving fast, demanding tighter integration between tools, better data accuracy, and streamlined service operations. Join us for a live panel discussion featuring Barry Kelly, head of enterprise platforms...
With AI no longer just hype but a present day reality, are you wondering what it really looks like to use AI for service management? In this webinar, we’re pulling back the curtain to show you how Atlassian is using AI in Jira Service Manag...
Missed out on Team '25? Attended, but looking for a quick recap of all things Atlassian ITSM, or a chance to ask your questions? Join this 45-minute webinar to discover how Atlassian is revolutionizing service management with cutting-edge s...
In the wake of growing customer expectations, development teams are facing more pressure to deliver innovations faster. Register for this 45-minute webinar to learn how devs can accelerate software delivery and time-to-market with Jira Serv...
AI for IT Operations is revolutionizing how teams come together to detect, resolve, and learn from every incident. In this 45-minute webinar, Atlassian experts will share the latest AIOps capabilities in Jira Service Management, strategies...
Not getting the most of your IT service management solution? Join us to uncover the findings from a commissioned study by Forrester Consulting on behalf of Atlassian: The Total Economic Impact™ of Jira Service Management. You’ll hear how cu...
Is your IT environment a wild west of tangled dependencies and unmanaged for assets? Bring order to the chaos with expert strategies for mastering asset and configuration management. This webinar provides best practices for gaining a clear...
AI is reshaping the world of work. Is your team ready? Cut through the hype and discover how AI can revolutionize your team's efficiency and customer satisfaction. Join us for a panel discussion on the actionable insights from our State of...
Explore how the AI-powered Atlassian Rovo quickly finds information across SaaS products, uncovers critical insights that expedite decision-making, and enhances team productivity through AI-human collaboration.
Service management isn’t just for IT. Learn why empowering all teams to deliver excellent service is essential for enterprise growth.
Remote and hybrid work as well as new technologies like AI have required HR teams to change how they operate. Learn how Atlassian HR leaders and their teams embraced HR Service Management to adapt to the shifting landscape and continue to d...
Legacy ITSM solutions are overly complex, expensive, and outdated. Join this fireside chat with Andy McCarthy, General Manager, Technology Engineering, the NRMA to learn why they switched to the modern Jira Service Management solution to re...
Traditional ITSM solutions are overly complex, expensive, and outdated. Join this webinar to learn why companies are ditching bad service management vendors and switching to Jira Service Management for high-velocity ITSM.
See why businesses choose Jira Service Management Premium or Enterprise to help them confidently scale and innovate for the future. Learn how AI streamlines workflows, Atlassian Analytics speeds up decision-making, and asset management feat...
Join this webinar to learn why companies are choosing Jira Service Management to lower costs and unite their Dev and IT Ops teams on one platform for faster resolution.
Learn how Atlassian Analytics can bring meaningful insights to your organization. We’ll show you how to use the pre-built, in-product dashboards to get contextual insights across Atlassian products, analyze your Assets data to better unders...
Join us for a conversation with Atlassian customer Nextiva on the state of incident management today. You’ll hear Nextiva’s approach to incident management, the challenges facing the industry, and how you can improve your team’s practices.
For many organizations, Jira Service Management has become the platform that unifies and accelerates work across development and IT operations. In this webinar, you will learn how modern development teams are using Jira Service Management t...
Hear directly from Workato’s CIO, Carter Busse, and Director of Security Operations, Shyam Bhojwani as they detail best practices for uniting their Dev, Ops, and business teams to deliver exceptional employee service experiences.
Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nau...
Human Resources teams are under more pressure than ever to deliver better processes, solutions, and results for employees, people managers, and companies. By creating better processes for workforce planning, Jira Service Management can help...
In this session, we'll explore how Jira Service Management can be used to build new business-specific workflows and processes outside of IT, discuss how the concept of an “asset” is more than laptops, monitors, and keyboards, and discover h...
Learn about the benefits, cost savings, and total return-on-investment for Jira Service Management customers in a new study commissioned by Atlassian and conducted by Forrester Consulting.
Join us for a webinar to learn about the power of Slack and Microsoft Teams-native service management. We’ll show you how Jira Service Management and Halp’s conversational ticketing functionality enables you to meet help-seekers where they...
Ever wonder how Atlassians use our own products? Join this Lightning Talk to learn how Atlassian’s Workplace Technology team modernized our IT service desk by leveraging the power of Jira Service Management with Halp and Confluence.
Walk through Jira Service Management’s new form capabilities and learn how to get the context and insights you need to move fast and make better decisions.
Join this webinar to learn about the incident and change management capabilities in Jira Service Management such as the new change calendar and how to link incidents to changes.
Discover how to extend Jira Service Management across your business teams and empower every team in your enterprise to deliver great service fast.
Join this webinar to see how global automation rules can empower your Dev, IT, and business teams to collaborate at high velocity and boost your service management practices.
Teams today look to extend service management practices far beyond the boundaries of the IT department in order to provide great service experiences for employees and customers alike. Join Atlassian and guest Forrester to learn about curren...
As of 2020, a third of our workforce has never been to an office and over half of the employees at Atlassian have relocated. Learn how Atlassian’s HR & IT teams used Jira Service Management to reimagine the employee experience for a distrib...
Join us for a webinar that dives deeper into Microsoft Teams capabilities beyond chat and video calls. Learn about extended app features like message actions and cards that can boost team productivity.
Get an overview of Opsgenie and find out how our modern alert and on-call management can accelerate the speed at which your IT/DevOps teams acknowledge and respond to issues.
Looking to improve the collaboration between your teams and scale your ITSM practices? Join now to see a demo of Jira Service Management Premium and learn how your teams can increase productivity.
Join us for a fireside chat with Business managers from G2, and Pipedrive moderated by Halp’s former Co-founder. Learn why they use modern support tools for teams like HR, IT, Security, and more.
In a digital work environment, team messaging apps like Microsoft Teams have become the backbone of an organization’s real-time collaboration. Halp’s conversational ticketing make it easier to capture, track, and respond to internal request...
Learn how Halp can provide a two-way sync between Jira Service Desk issues and your conversations and chat with Fletcher Richman, Co-Founder of Halp. Halp is a conversational ticketing solution designed to increase efficiencies for request...
Mindville’s Insight is now part of the Atlassian family! Now that Mindville has joined the TEAM, we want to make sure you know about how Insight can drive a more efficient ITSM practice.
Shadow IT – tech used in an organization that is not administered by that organization’s IT department – accounts for the majority of the cloud tech at most companies. And though it can pose a threat to security, shadow IT is often the prim...
Join us for a quarterly webinar where we discuss each new feature enhancement, integration, and change introduced to Opsgenie. We’ll briefly cover and demo the benefits of each change as well as answer any questions that you may have.
In this session, you will learn how IT and DevOps teams are transforming the way they work to respond to incidents from a position of strength. By embracing ChatOps, response automation, and wide-area incident communication, organizations a...
Creating an effective incident communication plan and getting buy-in from your company can be difficult. After years of working to improve our own incident communication strategy, Statuspage has created best practices to guide you through a...
Incidents happen, and notifying your users can be hard. Internal responders, external partners, and consumers all need different information at different times. Statuspage makes this, and all other incident comms, easier.
Join Jira Service Desk’s Product Manager and Product Marketing Manager for a webinar on November 20th and 21st for an insight into what’s recently release, what’s coming and a live Q&A.
Using multiple products to handle incidents doesn’t have to be hard. Used together, Opsgenie and Statuspage help all aspects of your incident management process run more smoothly. Reduce the inevitable chaos of major incidents and start tur...
With the rising expectation of always-on services, it's more critical now than ever before to have a fast, straightforward incident management process.
The benefits of service management extend beyond traditional IT teams. Join Forrester and Atlassian to explore the modern world of Enterprise Service Management (ESM) and learn practical tips on how to extend ITSM across your organization.
Watch this webinar to learn about traditional log management and IT alerting tools. We also offer a brief peek into the landscape of modern incident management and alerting practices.
Get an overview of Opsgenie. Learn how Opsgenie can accelerate the speed at which your IT/DevOps teams acknowledge and respond to issues.
This webinar is from when Opsgenie first launched the Incident Command Center (ICC). Here we demonstrate how the ICC enables efficient command, control, and coordination durinfg incident response.
View a demonstration of the Post Incident Analysis Report and learn how to leverage post incident analysis to improve how your teams respond to downtime.
IT structures are becoming more complex. When disruptive incidents occur, teams must have a framework in place to ensure that response and resolution are rapid.
Opsgenie Policies are a great way to streamline incident management workflows. You can use policies to modify the content of alerts, delay notifications, or reduce the frequency of low-priority alerts.
Learn 3 great ways Opsgenie helps to separate the signal from the noise, enabling teams to take rapid action and avoid alert fatigue.
Watch this brief webinar to learn how to set up and leverage integrations between Opsgenie, Datadog, Jira, and Slack.
When critical systems fail, everyone feels the heat. The teams that communicate best under pressure are the ones who solve incidents faster - so how do they do it?
In this webinar we'll walk through the steps modern IT and DevOps teams are adopting to better respond to, resolve, and learn from every incident
With cyber attacks on the rise, it’s more important than ever for companies to understand their security and compliance postures in real-time, prioritize incident alerts, and quickly respond with the right remediation actions.
Get an overview of Opsgenie and learn how our modern alerting and incident management platform improves how quickly and effectively Dev and Ops teams respond to issues. As a bonus, in this webinar we will also cover a demo of Statuspage. ...
Cloud products present a unique set of challenges for any admin, whether you're a seasoned SaaS administrator, or just beginning your cloud journey. In this session, Dave Meyer, Principal Product Manager at Atlassian will share his top reco...
Identity and access management for both SaaS and on-prem apps is no easy task. Join Google and Atlassian experts to learn how to integrate Google Cloud Identity with your Atlassian tools and simplify your identity and access management.
Opsgenie Actions enable teams to integrate with 3rd party automation platforms and trigger automated tasks when an action is taken in Opsgenie.
With the continual emergence of new cloud-based collaboration tools, IT leaders are perfectly positioned to usher in a new way for their organizations to work together - seamlessly and at scale. While these tools can help your teams work b...
ITIL 4 is here—and it’s more agile than ever. Join this webinar to learn practical tips on building high-velocity IT teams with ITIL 4 and Atlassian. See what’s new in ITIL 4, and find out how you can bring agility and collaboration into IT...
Empower your team with collaborative tools and enhance the security of your company data. In this webinar, you'll walk away with a clear understanding of the Atlassian cloud identity and security landscape and learn key strategies to enhanc...
Do your Atlassian Cloud apps and integrations comply with our developer guidelines for GDPR?
Learn 5 ways Atlassian tools facilitate the relationship between support and development and how you can establish these processes and metrics in your own organization.
Mike Cannon-Brookes, Atlassian co-CEO will share how the Atlassian teams use Jira Software, Jira Service Desk, Confluence and Hipchat to tackle service management across the spectrum.
Join this webinar to see a live walkthrough of how Rovo, Atlassian’s AI-powered product, can unify knowledge across your organization’s platforms.
When it comes to getting the most out of working with AI, mindset matters far more than adoption – and is key to maturity. Join us to explore how shifting your AI approach can enhance productivity across your organization, from DevOps to Ma...
Tailored for team leaders and power users, this session will provide step-by-step guidance and advanced techniques to empower your team in creating efficient Rovo Agents within the Atlassian ecosystem.
Join our webinar to discover how Rovo – your AI-powered teammate – can enhance productivity and streamline operations. Learn about its real-world applications and get tips on how to build and speak with Rovo agents.
Join Melissa Miller, Head of AI Product Marketing at Atlassian, and Gujan Sood, Head of Product for Rovo at Atlassian, for a webinar to learn how to get the most out of Rovo – your AI-powered teammate. Learn about its real-world application...
Rovo Real Talk: Your questions, answered live, is an interactive 45-minute session designed for admins of Rovo to connect with Atlassian’s AI experts. Join us for a casual, engaging discussion where you can ask your questions live, see a br...
Want to build your own Rovo Agent, but aren’t sure where to start? We've got you! Join this interactive workshop where we dive into a powerful Rovo use case: improving resolution time with automated triage.
Rovo Real Talk is an interactive one-hour session designed for admins of Rovo to connect with Atlassian’s AI experts. Join us for a casual, engaging discussion where you can ask your questions live, see a brief demo of Rovo in action, and g...
Ready to try something new with Rovo and Loom? Join our live workshop to build a Rovo agent that captures product ideas from your video conversations – no coding needed.
In today’s hyper-competitive landscape, fast time-to-market is essential for delivering innovation to customers. See how Jira Service Management and Bitbucket streamline deployment workflows through better collaboration between Dev and Ops...
Discover how to connect daily work to company goals in our latest webinar. We’ll cover proven goal-setting practices, show how Atlassian platform apps Goals and Projects keep teams aligned and accountable, and share practical tips for track...
Modern customer service experiences are broken. Customers expect instant, personalized help but support teams aren’t able to deliver, leading to slow responses, frustration, and churn. That’s why we built Atlassian’s new, AI-powered Custom...
Discover the latest trends and proven approaches for cloud and AI transformation. In this session, Atlassian and AWS share insights from a global survey of 500+ IT and business leaders to help you position your organization to fully realize...
Join Rovo Real Talk for a live, interactive session spotlighting real AI use cases from Product, Engineering, and IT teams. Connect with Atlassian’s AI experts to see practical demos, ask questions, and learn how Rovo can streamline your da...
Join Rover’s IT Manager, Kate Brendan, as she shares how the company uses Atlassian’s Jira Service Management, Assets, and Rovo to streamline access requests, improve cross-team collaboration, cut costs, and even manage office dogs.