Close

The Payment Card Industry Data Security Standard (PCI DSS) is a proprietary information security standard administered by the PCI Security Standards Council.

PCI DSS is a set of network security and business best practices guidelines adopted by the PCI Security Standards Council to establish a “minimum security standard” to protect customers’ payment card information. The scope of the PCI DSS includes all systems, networks, and applications that process, store, or transmit cardholder data, and also systems that are used to secure and log access to the systems in scope. PCI DSS applies to entities that store, process, or transmit cardholder data (CHD) or sensitive authentication data (SAD), including merchants, processors, acquirers, issuers, and service providers. The PCI DSS is mandated by the card brands and administered by the Payment Card Industry Security Standards Council.

Atlassian doesn’t store, process or transmit cardholder data. We rely on third party service providers to handle transactions and have implemented iframes for our payment processors so we never store, process or transmit cardholder data.

PCI SAQ-A is a self-assessment for organizations that meet the following criteria : Card-not-present merchants (e-commerce or mail/telephone-order) that have fully outsourced all cardholder data functions to PCI DSS validated third-party service providers, with no electronic storage, processing, or transmission of cardholder data on the merchant’s systems or premises.

Atlassian's PCI-DSS Certification does not cover customers storing credit, debit or other payment card data subject to PCI DSS, in Atlassian Cloud Products.

Atlassian’s approach to PCI compliance is to perform a SAQ-A self assessment - copies of our attestations are linked on the left.

Relevant products

Jira icon
Project and issue tracking

Jira Software

Jira Service Management icon
high-velocity itsm

Jira Service Management

Confluence icon
document collaboration

Confluence Cloud

Bitbucket icon
Git code management

Bitbucket Cloud

Trello icon
VISUAL COLLABORATION

Trello

Opsgenie icon
modern incident response

Opsgenie

Statuspage icon
incident communication

Statuspage

Halp icon
help desk service management

Halp

Atlas icon
Collaborate

Atlas

Our team is here to help

Have more questions about our compliance program?

Do you have cloud certifications? Can you complete my security & risk questionnaire? Where can I download more information?

Trust & security community

Join the Trust & Security group on the Atlassian Community to hear directly from our Security team and share information, tips, and best practices for using Atlassian products in a secure and reliable way. 

Atlassian support

Reach out to one of our highly-trained support engineers to get answers to your questions.