AI-powered ITSM: From concept to reality
Whether you’re in IT operations or support, delivering services to colleagues or customers, you've heard AI's benefits. But adopting AI means balancing outcomes with governance, security, and data quality, making it hard to align to business objectives, or to know where to start. Tune in to our expert-led webinar series to differentiate between the hype around AI and practical applications that create genuine value.
September 24, 2025
5 essential tips for AI service management at high velocity
Discover insights uncovered during Atlassian’s global AI-powered ITSM workshop, where we heard from teams like yours on practical strategies for tackling business challenges with AI. You’ll hear from Atlassian experts on the latest AI trends in service management so you can go from hype to high-performance.
November 12, 2025
The Atlassian approach to AI-powered service delivery
In episode 2 of this series, learn how Atlassian tackles common challenges surfaced in our annual State of AI in Service Management report. Discover how Atlassian can help support teams provide excellent employee and customer experiences, and can empower operations teams to accelerate innovation.
December 10, 2025
Deep dive: AI for service demo + customer case study
Get inspired by a team like yours! Hear directly from an Atlassian customer on how they use AI to deliver exceptional service at scale. Plus, see AI in action with an in-depth product demo of Atlassian’s service management solution. Don’t miss the chance to get your questions answered in a live Q&A with Atlassian product experts!