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Atlassian’s Responsible Technology Principles

Our approach to apps and services designed responsibly to fast-track collaboration and unleash the potential of every team.

What it means to design technology responsibly

Technology is more than just a tool

Technology is the tool that we use to drive our missions forward. It is the means, not the end. In other words, we are excited about technology not because of what it is, but rather what it can do — and what it helps teams get done.

Accountability starts with ownership

Technologies are a reflection of our societies, values, and behaviours. To truly empower teams and contribute to better outcomes across our communities, we have to take accountability for using technology responsibly.

Improvement requires collaboration

Globally, we are at a critical moment for emerging technologies like AI. We believe responsible technology and responsible AI is a challenge that no one company can solve alone. This is why we are open about our efforts and invite feedback and collaboration.

We live Atlassian’s mission and values in everything we do. We seek to uphold those values when it comes to understanding what it means to act responsibly in building, deploying, and using new technologies. We pledge to use the following principles to guide our work, decision-making, and communications on the use of responsible technology. As we continue to embed these principles within Atlassian and share with companies and stakeholders, we will learn, iterate, and improve.

Atlassian’s Responsible Technology Principles

In the spirit of our values, we are sharing the principles that we use to guide our work and decision-making.

Open communication, no bullshit

We’re committed to sharing clear, straightforward details about our products, how we use technologies like AI, and how this contributes to your experiences.

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Build for trust

We know that trust is not just about ensuring the security and privacy of our products, but is also earned and kept through our actions and commitments to reliability and performance.

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Accountability is a team sport

While we take ownership over our technologies, true accountability is a team sport. We’re committed to putting processes in place to continually obtain feedback and guidance.

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Empower all humans

We want our company and our technologies to be open, inclusive, fair, and just. We will strive to identify and mitigate unfair and unjust outcomes on individuals and groups by understanding where these outcomes may arise.

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Unleash potential, not inequity

Our use and development of new technologies should contribute to driving growth, prosperity, and more beneficial outcomes equitably and accessibly across society.

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Princípios de tecnologia responsável da Atlassian


A missão da Atlassian é ativar o potencial de todas as equipes. Os produtos de software da empresa são feitos para isso: acelerar a colaboração e capacitar equipes de todos os tamanhos, setores e conhecimentos.

A tecnologia é a ferramenta que a gente (e os clientes) usa para impulsionar as missões traçadas. É o meio, não o fim. Em outras palavras, o entusiasmo que a gente tem com a tecnologia não vem pelo que ela é, mas pelo que ela pode fazer e pelo trabalho que ela ajuda as equipes a realizarem.

Também é fato que ver a tecnologia como uma ferramenta não significa que ela seja neutra. As tecnologias (e os dados que as impulsionam) são um reflexo das sociedades, dos valores e dos comportamentos. É sabido que esses sistemas não são perfeitos e, portanto, não se pode esperar que a tecnologia gerada dentro deles seja. Se a gente quiser mesmo capacitar as equipes e contribuir para melhores resultados nas comunidades, vai ser preciso usar e pensar sobre a tecnologia com responsabilidade.

A gente vive a missão e os valores da Atlassian em tudo o que é feito. Esses valores são defendidos quando se trata de entender o que significa agir com responsabilidade na construção, implementação e uso de novas tecnologias. Tendo em vista esses valores, a gente quis compartilhar os princípios usados para orientar o trabalho e a tomada de decisões nesse espaço.

É importante ressaltar que esse é apenas o primeiro passo. Assim como a criação de software é um processo iterativo, esses princípios estão sendo lançados como o MVP (produto mínimo viável) da empresa. Como coletividade, o momento é crítico para novas tecnologias, como inteligência artificial (IA). A gente não quer deixar que a perfeição seja inimiga do progresso e também acredita que nenhuma empresa possa resolver esse desafio sozinha. Por isso, esses primeiros esforços são discutidos com abertura, e o feedback e a colaboração são bem-vindos. Ao incorporar esses princípios na Atlassian e compartilhar com empresas e partes interessadas, o aprendizado, a iteração e a melhoria acontecem.

Com esse mesmo espírito colaborativo, a gente está abrindo o código da estrutura usado no interior para garantir que o desenvolvimento e o uso de novas tecnologias estejam sendo considerados. Saiba mais sobre a abordagem de análises de tecnologia responsáveis e a compartilhe com as equipes.


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Comunicação aberta, sem enrolação

A abertura é fundamental para a Atlassian. Um dos principais valores é: Uma empresa aberta, sem papo-furado. É importante que qualquer pessoa que queira aproveitar ao máximo as novas tecnologias esteja equipada com as informações certas para fazer isso.


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Build for trust

Trust is at the heart of our work and our products: if someone doesn’t trust our company, they won’t use our products or want to work here. This extends to the technologies that underpin and power our products and our work.

We know that trust is not just about ensuring the security and privacy of our products, but is also earned and kept through our actions and commitments to reliability and performance.

So, we incorporate our privacy principles into the development and use of our technologies, including by embracing privacy by design in everything we do. In line with these practices, we seek to empower you with choices around the use of data and AI-powered tools. Similarly, we will continue to build security into the fabric of our technologies and processes, through our holistic approach based on industry best practice.

We will build on these commitments by working with our customers and partners where we can to uphold and improve the quality, security, and reliability of our technologies.


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Accountability is a team sport

At Atlassian, we know a thing or two about collaboration and teamwork. Our products are powered by our own people, upon the foundational technologies that we use to deliver them — and, of course, by how our customers' teams choose to use them.

While we take ownership over our technologies, true accountability is a team sport.

We see you as part of the team that helps us act responsibly. We are committed to putting processes in place that help us obtain feedback from our stakeholders and take guidance from experts, both internally and externally. We encourage our customers to tell us if something has gone wrong. In those cases, we will investigate and work to fix it. We will also continue to share, participate, educate, and learn from others as circumstances (and standards) evolve — and focus on inspiring others to act too.


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Empower all humans

At Atlassian, we want our company and our technologies to be open, inclusive, fair, and just: to reflect the human-centric values and fundamental human rights that we all share. Our journey to build responsibly reflects this goal.

We work for social and environmental progress in whatever we do, which includes a commitment to respect human rights; to invest in building inclusive teams where each Atlassian feels they belong; and to make Atlassian products and experiences fully accessible and usable for everyone.

In line with these commitments, we will assess the potential impacts of our technology on the people who use our products and services or are affected by them. We will strive to identify and mitigate unfair and unjust outcomes on individuals and groups by understanding where these outcomes may arise.


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Unleash potential, not inequity

We know that behind every great human achievement, there is a team. We also believe that new technologies can help empower those teams to achieve even more. If we use these technologies responsibly and intentionally, then we can supercharge this vision and contribute to better outcomes across our communities.

We seek to empower all teams in their use of technology. We will look at new technologies through the lens of how they can add value for every team member, and identify ways in which this value can be distributed equitably and accessibly across teams. If a potential use of that technology doesn’t achieve that balance, it may require a rethink. Ultimately, we want our use and development of new technologies to contribute to driving growth, prosperity, and more beneficial outcomes across society.


Resources

A gente também convida você a ler mais sobre a estrutura de código aberto para garantir que o desenvolvimento e o uso de novas tecnologias estejam sendo considerados. A gente adoraria estar com você nessa jornada!

Imagem da capa do artigo técnico Guia Prático de Análises de Tecnologia Responsável da Atlassian

Guia Prático de Análises de Tecnologia Responsável

Essa é a abordagem da Atlassian para implementar a tecnologia responsável como uma prática. Você vai entender o “porquê” e o “como” da análise de tecnologia responsável usando o Template de Análise de Tecnologia Responsável, bem como o que vem por aí. A gente espera que esse guia ajude você a começar a implementar práticas de tecnologia responsável nas equipes.

Leia aqui: Guia Prático de Análises de Tecnologia Responsável

Imagem da capa do artigo técnico Template de Análise de Tecnologia Responsável

Template de Análise de Tecnologia Responsável

Baixe uma cópia do template de análise de tecnologia responsável descrito no guia para usar com as equipes.

Baixe aqui: Template de Análise de Tecnologia Responsável

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