What’s new in Jira Service Management from Team '25

Missed out on Team '25? Attended, but looking for a quick recap of all things Atlassian ITSM, or a chance to ask your questions? Join this 45-minute webinar to discover how Atlassian is revolutionizing service management with cutting-edge solutions designed for the digital-centric world. Learn how Jira Service Management empowers teams to deliver exceptional service experiences, whether through AI-powered support, HR Service Management, or DevOps connectivity.

Don't miss this opportunity to stay ahead in the rapidly evolving world of service management! Get the run-down from Atlassian product experts on the latest investments AND what’s coming soon in Jira Service Management, so you can empower your teams and connect Development, IT, and the business. In this session you can expect to hear about:

  • Enhanced AI-powered employee support features like Virtual Service Agents, AI knowledge article creation, and new capabilities specifically for HR teams, from templates to help centers, that enable streamlined HR processes.
  • Reimagined ITOps functionality, from using Jira Service Management with Compass, to using AI throughout the lifecycle of an incident to get to resolution faster.
  • Continued improvements for service management at scale, including further enhancements to Assets.

  • How Atlassian Solution Partners can help you with Jira Service Management implementation, migration, optimization, and custom solutions. 

Register today to secure your spot and get the chance to ask Atlassian product leaders your questions!

发言人

Ken Connally

Head of Technical Product Marketing, Atlassian

Ken Connally 担任 IT 解决方案技术产品营销负责人，是 Atlassian 公司 IT 产品营销团队中 ITSM 领域的常驻专家。作为湾区本地人，他热爱美食佳酿、飞盘高尔夫，更不会错过任何探索世界新角落的机会。

Silvia Davis

Sr. Technical Product Marketing Manager, Assets & Data, Atlassian

Silvia Davis 是一位极具吸引力的技术产品营销人员，在 DevOps 和 ITSM 流程及工具领域拥有深厚背景。她的方法是以咨询为导向，注重实践落地，善于将复杂技术简化为实用解决方案，助力客户攻克难题。

在 Atlassian，她目前的工作重点是 Jira Service Management 资产和数据管理器，充分发挥自身专业优势，为这些领域的发展做出重要贡献。Silvia 热爱海滩，喜欢徒步旅行，更珍视与亲友分享故事、畅怀大笑的时光。