How to integrate Jira and Harness Drone

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This tutorial provides step-by-step instructions on how to integrate Harness Drone with your Jira project. This allows teams to see runtime information regarding deployed tickets.


10-minute read.


You work on projects within Jira and would like to see runtime information regarding deployed tickets.


You have a Jira account and basic proficiency in Jira. Get started with Jira here.

You have basic proficiency with Harness. Get started with Harness here.

Step 1. Create OAuth credentials in Jira

To integrate Harness Drone with your Jira project, you will need to create OAuth credentials. Follow the steps below to create these credentials:

1. From Jira, click on Apps, then Manage your apps

2. Select Create OAuth credentials

3. Click the Create new credentials button

4. Fill out the following fields:

a. App name: Drone
b. Server base URL:
c. Under Permissions check Deployments

Creating Oauth credentials in Jira

5. Click the Create new credentials button. You will have a new credentials entry.

New Oauth credentials entry

Step 2. Set up secrets in Harness Drone

Next, you will need to configure your Jira credentials in Harness Drone in order to perform the integration and update the tickets.

1. Log in to your Harness Drone account and select the repository for the integration

2. Select Settings then Secrets

3. Click the New Secret button

a. The first secret should have the Client ID value from your Jira OAUth Credentials. You can name it “jira_client_id”

Create a new secret in Harness Drone

b. The second secret needs to have the value of the secret from your Jira OAUth Credentials. You can name it “jira_client_secret”.

You should now have both secrets defined in Harness Drone.

Secrets defined in Harness Drone

Step 3. Add the Jira plugin to your Harness Drone pipeline

Upon execution, the pipeline will update the Jira ticket mentioned in the commit message on the status, progress and to which environment it has been deployed to. In order to do so, under steps, edit your pipeline and add the Jia Software plugin.

The following attributes will be needed:

1. Name

2. Image — plugins/jira

3. client_id — should be the secret created in step 2 (“jira_client_id” in the example below)

4. Project —should be the same name as your Jira project (“DRONE” in the example below). Please note that the project name is case sensitive

5. Instance — subdomain of your atlassian account that can be fetched from the URL- (“droneio” in this example)

6. Environment — should be any of the following values: unmapped, development, testing, staging, or production

Adding Jira plugin to your Harness Drone pipeline

After you add the plugin to your pipeline you can trigger execution and update a Jira ticket automatically.

Step 4. Trigger Harness Drone pipeline execution

The common way to automatically run a Harness Drone pipeline is to commit a change, which will trigger an execution. To update a ticket’s status, you need to provide the ticket ID in the commit message. 

Follow the steps below to do so:

1. Create a Jira ticket that you want to update during the pipeline execution

Creating a Jira Ticket

2. After making changes in the ticket code, add the ticket ID in the commit message. In the example below, the ticket is called “Autocomplete username and password” and the ID is DRONE-4.

Adding ticket ID to commit message

3. The pipeline should start the execution. The example below involves updating the production environment.

Updating production environment

When the pipeline is finished, you should see the status in Jira.

Step 5. View ticket status on the Jira Deployment page

On the Jira Deployment page you should see the status of the ticket based on the progress updated by the Drone pipeline.

Ticket status on Jira Deployment page

If you click on Show more information, you can see the full history and status of the ticket deployment.

History and status of ticket deployment

Step 6: View ticket status in the Jira Board

From the Jira board, if you open the ticket you will see the latest deployment status under the “Releases” field. In the following example, the latest deployment took place in the production environment.

Deployment status now viewable from Jira Ticket

Atlassian’s Open DevOps allows you to build the DevOps toolchain you want, thanks to integrations with leading vendors and marketplace apps. To learn more, check out our DevOps integrations. offers an intelligent software delivery platform that enables engineers to deliver software faster, with higher quality, and less effort. The Harness Software Delivery Platform includes Continuous Integration, Continuous Delivery, Continuous Efficiency, Continuous Verification, and Continuous Features. The platform is designed to help companies accelerate their cloud initiatives as well as their adoption of containers and orchestration tools like Kubernetes and Amazon ECS.

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