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Confluence for project managers: Streamline project collaboration and knowledge sharing

Effective project management requires efficient collaboration, especially when managing multiple projects at various stages of the project lifecycle simultaneously. 

The tools your team uses can make all the difference between a project managed well or a project totally fumbled. According to Microsoft, 64% of people say collaboration tools incompatible with the rest of their tech stack make it difficult for cross-functional work to take place. 

The solution is one source of truth that can handle file management, internal communications, and project planning as you move through the multiple stages of your project.

This is where Confluence comes in. 

Confluence is a digital workspace that helps project managers drive team alignment, stay organized, and increase productivity. Instead of logging into multiple places to find information about a project, your team can access everything they need in one place. But it’s not just a document repository — your team can collaborate directly in Confluence across different time zones, in real time or asynchronously. 

In this post, we’ll show you how you can use Confluence to create a single source of truth, reduce tool sprawl, and better collaborate across teams so your work life gets a lot easier.


How project managers can make the most out of Confluence

Any project, small or large, will have its ups and downs. But a great project manager can anticipate roadblocks with the right communication between stakeholders. 

Confluence functions as a central repository for project documentation and updates. One central database means your team knows exactly where to find the information they need. 

Here’s how project managers can make the most out of Confluence:

Create project plans together

Get buy-in from stakeholders at the project kickoff and you’ll pave the way for smooth execution. 

It’s a common challenge to get stakeholders to share their requirements, whether asynchronously or in a room. With Confluence, you can get everyone in a virtual room then shape the plan in real-time using Whiteboards

Whiteboards give you all the power to run a productive brainstorming session — freeform drawing, illustration, and real-time editing directly in Confluence. Build process flow charts, stakeholder maps, sticky note reminders, and more. And instead of disappearing into private notes or long email chains, your session can be added to the document record kept in Confluence. 

Of course, the project kickoff is only the beginning of an initiative—and the beginning of where Confluence can help teams stay organized. Once a project plan is created, you can keep all of your files and information in one place for every stakeholder to access. For example, Riverty’s DevOps team powers their Scrum and Kanban boards in Confluence so they can plan and execute projects in the same place. 

Organize your assets with Databases

Another common challenge of project management? Keeping track of all relevant assets. There are so many files and so many versions!

Confluence keeps all of your resources in organized spaces easily. The ServiceChannel team gives each product release a dedicated page in Confluence, which links the technical and non-technical teams all working to make it happen. This page is then used as the hub for their weekly calls. And Confluence's robust search and organization tools ensure that critical project information is always at your fingertips. 

If teams want to go one step further, Databases can further streamline asset and resource management. Where previously information would live in various folders on team members’ computers or in the Cloud, now Databases will help you keep the most up-to-date version of any document easily accessible and connected to the rest of your project tools. 

In Databases, each project gets its own page where the team can keep files — design requirements, style guides, or battle cards. No one will ever again ask you to send them a file you’ve already sent them. (Okay, maybe not. But when they do, you’ll know where to direct them.)

You can also create different views for different stakeholder levels. “Informed” folks can have a visual, high-level summary of the project, while “responsible” stakeholders can dig deep into the details.

Streamline status updates

One of the trickiest elements of project management is keeping all stakeholders informed and aligned, especially in distributed teams. Coordinating schedules for project updates can be challenging, and manual reporting is time-consuming.

Confluence solves these challenges by providing a central hub for project communication and real-time updates. Reviewing stakeholders can comment or ask questions directly in the file, making it easy to check off approvals and move forward to the next milestone. 

Use Confluence to build dashboards that display project progress, timelines, and key metrics. Your entire team will be able to find out where the project is at their convenience.

Or have your team share Loom videos that live on your Confluence page. Team members can post short videos with commentary alongside their design files, JIRA tickets, additional resources, or other documentation so designers and engineers have all the context they need to get started or present their final work. That way, everyone can view updates at their convenience, and the resource lives on for others to continue to reference.


Confluence + JIRA = Project managed

What makes Confluence so powerful is that it can connect to the rest of your tech stack, including Jira. Each step in the project — and each ticket that you create — can include links to the right documentation and resources. That goes both ways: You can include Confluence links in Jira tickets and add your Jira tickets directly to Confluence pages. And when someone closes a ticket in Jira (one more step done!), that status update is reflected in Confluence, so there’s no need to double back and update it there or in connected tools.

Confluence screenshot

As you build project reports or spin up status updates to stakeholders, you can streamline the process by asking Atlassian Intelligence to analyze blocked issues or dependencies. With AI, you can also get insights into performance data like create-to-completion stats. For instance, you can ask it to tell you the length of each task’s life cycle, broken down by categories like bug fixes and new features, and set up contingencies for tasks that take a certain amount of time. 

Our virtual assistant can also speed up regular inquiries like gaining access to tools or documents or when a certain asset is due — freeing you up to focus on moving the project to the finish line.

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